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Fishing with Xicanx Fly
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SHIPPING & RETURNS

Production Time

Due to the nature of Xicanx Fly as an OPO (one-person operation), all Xicanx Fly orders will be fulfilled in a system of priority, which is categorized by quantity and cost.  This is a three category system of operation:

  • Category 1: all orders [less than $50 & 24 flies or less] will be shipped in 1-2 weeks from the order date

  • Category 2: all orders [$50 to $100 & 48 flies or less] will be shipped 2-3 weeks from the order date

  • Category 3: all orders [over $100 & over 48 flies] will be shipped within 4 weeks from the order date

All flies are made to-order with small quantities available in-stock as a direct response to achieving minimal material waste and limited operational time as a result of my dedication to wellness and other responsibilities.  This is how Xicanx Fly is able to provide premium service and competitively, the highest quality flies at the lowest price value.  In addition to being a professional fly tyer, I am also a college student and fly fishing guide/consultant holding community/civic engagement at the core of everything I do, which leads to my deep investment as an environmental justice activist and conservation educator/ scientist.  All of which, falls at an intersectional second to my commitment as a loving and active father, partner, son, brother, eldest cousin, grandson, and nephew.  As a means to achieve the goal and mission of this business as a transformative societal entity, please plan each order with the appropriate amount of time for production in mind.

Feel free to contact me about the information provided above, I am often able to accommodate custom circumstances and will do my best to meet all needs as I am able.

​​Shipment Processing

All Xicanx Fly orders will be processed and shipped First-Class Mail® through the USPS (United States Postal Service).  For all in-state (Iowa) destinations, the shipping time is typically a 1-3 business day period.  For all bordering and proximal states (including MN, WI, IL, NE, SD, MO, KS) shipping can be expected to take 2-3 days, and distal states closer to 3-5 days. 

​​Shipping/Handling Cost

The Shipping/Handling cost of $6.00 USD covers the cost of postage, compostable mailer packaging, custom paper pillow boxes, and time to assure that packages make it to the post office and are processed correctly.  Packages are personally hand-delivered to the post office by bicycle.  

Returns/Exchanges

Xicanx Fly happily offers 100% refunds on returns and cancellations.  Xicanx Fly also allows item exchanges.  Customized or modified products are not eligible for return unless they arrive damaged or defective.  Documentation of the damage or defective properties of the item will be processed for review.  Order cancellations and/or order modifications must be submitted within 48 hours of purchase.  For returns and exchanges, contact us within 10 days of delivery.  Items processed for return or exchange must be shipped back within 14 days of delivery.  All refunds will be processed through PayPal and issued to the same form of payment used in the respective order transaction.  Buyers are responsible for return shipping costs.  If the item is not returned in its original condition, the buyer is responsible for any loss in value.   If you have any problems with your order, please email xicanxfly@gmail.com.

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